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How fajar55 Handles Your Personal Data

Your account data, wallet details and session activity stay under our care — collected only for what we need to run your account and process your DANA, OVO or GoPay transactions.

Account data protectedDANA, OVO, GoPay wallet privacyRight to access your dataRight to request deletionContact us anytime
fajar55 How fajar55 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Any question about this policy — whether you want to see what we hold, correct something, or ask us to delete your data — goes directly to our support team. We handle privacy requests separately from general account help so your query reaches the right person without delay. Reach us through any of the channels below.

Live Chat Open the chat widget from any page on fajar55. Describe your data request clearly and our team will log it and respond with next steps.
Email Support Send your data access or deletion request to our support address. Include your registered account name and the e-wallet method you use — DANA, OVO or GoPay.
Account Help Form Log in to your account and use the help form under account settings. Select the privacy category so your request is routed to the data team directly.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We have four practical commitments that shape how your data moves through our platform — from the moment you log in to the moment you close a session. These are not abstract promises; each one maps to a real process inside our account and payment systems.

Encrypted Account Storage Your login credentials and wallet identifiers — DANA, OVO, GoPay — are stored with encryption. We do not expose raw wallet numbers in any admin interface or support log.
Cookie Use and Control We use session cookies to keep you logged in across pages and analytics cookies to see which sections load slowly on mobile. You can opt out of non-essential cookies through your browser settings at any time.
Data Retention and Deletion Active account data is kept while your account remains open. If you close your account, we retain only the transaction records we are required to hold; all other personal data is deleted on your request within a reasonable period.
Third-Party Data Limits Payment processors receive only what they need to route your DANA, OVO or GoPay transaction. We do not pass your contact details, session history or game activity to any third-party advertiser or data broker.

Privacy Policy — Questions We Get Asked

These are the questions we actually receive from people reviewing this policy. If your question isn't here, reach out through live chat or email and we'll respond clearly.

We collect your name, email or phone number, and the wallet identifier you use — DANA, OVO or GoPay. We also log your device type and IP address for security purposes during each session.

Wallet details are shared only with the payment processor handling your specific transaction. We do not pass wallet data to advertisers, analytics firms or any unrelated third party.

Log in and submit a request through the account help form under the privacy category, or email our support team. Include your registered name and we will send you a summary of what we hold.

Yes. Close your account and submit a deletion request via email or live chat. We remove all personal data that we are not legally required to retain, and we confirm when this is done.

We use session cookies to keep your account active and analytics cookies to monitor page performance on mobile. Non-essential cookies can be disabled through your browser settings without affecting your login or transactions.

Transaction records involving DANA, OVO or GoPay are retained for as long as our platform operations and applicable regulations require. Once those obligations end, records are deleted upon your request.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.