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Terms and Conditions at fajar55

Before you open an account and start moving between our lobby, your DANA, OVO, or GoPay wallet, and the games you want — these terms set out what we expect from you and what you can expect from us.

Account eligibility appliesDANA · OVO · GoPay coveredIndonesia-based accessFair use policySubject to local law
fajar55 Terms and Conditions at fajar55
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We hold your account data under a clear retention policy: personal information and transaction records are kept only as long as operationally necessary or as required under applicable local law. You can request a summary of what we hold, ask for corrections, or in eligible cases request deletion — send that request through live chat or email and our team will respond within the timeframe required by your region's rules.

Wallet Verification We verify your DANA, OVO, or GoPay number during account setup. This ties your wallet identity to your account and protects against unauthorised withdrawal requests.
Session Security Each login session is protected by a one-time PIN sent to your registered mobile number. If you switch devices, the OTP step repeats automatically so your account stays secure.
Data Retention Account records are retained in line with local legal obligations. When the retention period ends or a valid deletion request is received, data is removed from active systems.
Terms Change Notices When terms are updated, a notification appears in your account dashboard on next login. You can review the changes before continuing, and prior versions are available on request.
TERMS CONTACT PATHS

How to Reach Us About These Terms

Got a question about what these terms mean for your account, or need to flag something that feels off? Our support team handles terms-related queries through three channels. Pick whichever works fastest from your phone or browser — players in Depok typically get a live-chat response within a few minutes during active hours.

Team online

Live Chat

Open the chat widget from any page in the fajar55 lobby. It connects you directly to a support agent who can clarify account rules or flag a terms concern in real time.

Email Support

For written records of your terms query — useful when you need a documented response — send your question to our support email address listed in the account help section.

Help Centre

Our help centre carries a dedicated terms section with plain-language summaries of key clauses, account eligibility rules, and wallet verification steps.

Common Questions About Our Terms

These are the questions we get most often about account rules, wallet use, data rights, and how our terms work in practice. If yours isn't here, the live chat team can answer it directly.

No. One account per person is a firm rule. Duplicate accounts are detected during wallet verification and will be closed. Your primary account and registered wallet — DANA, OVO, or GoPay — remain active.

Contact support through live chat or email to request account closure. Any pending balance linked to your DANA, OVO, or GoPay wallet will be settled through the standard withdrawal process before closure completes.

Send a data access request via email or live chat with your account details. We'll compile and deliver the information within the timeframe set by applicable local regulations in your region.

We post updates before they take effect and notify you via your account dashboard. Continuing to use your account after the update date means you've accepted the revised terms.

Reach out to our support team first — some concerns can be clarified or addressed directly. If a specific clause conflicts with local law in your eligible region, the locally lawful version of that clause applies.

Wallet details are used only for transaction verification and are handled under our data retention policy. We do not store full wallet credentials beyond what verification requires, and session access uses OTP confirmation.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.